Office Hours
Get Superfast Assistance!
Office Hours is an ad-hoc, hourly appointment with one of our product experts.
To get started, simply fill out this form to let us know what you need help with. Within 1 business day, we will email you a booking link to get connected with our product consultants.
After meeting with your consultant, fill out our CSAT survey so we can celebrate with the rest of the team how we helped you out!
About
Support on Demand
Pricing Plan
Choose our service plan.
We have 20+ year servicing consulting advising solution learned what make great business.
Common Use Cases for Maximizing Support
Explore solutions for configuration, troubleshooting, and product demos.
Product demos (Rippling Products or how an integration will work!)
Brainstorm a configuration idea / Building a report / Configuring a product
Running into an error and unsure what can be done to fix it?
Advice on a certain business process / need
Tired of not finding your answer? Let us find the right one or just tell you the answer without the hassle.
Not sure if something is a "bug"?
Testimonials
What’s our clients say
We have 31+ years of servicing consulting advising solutions that make a great business.
Everyone at AYP Consulting was phenomenal. This was as good of an implementation team as I dream of working with. Anya especially is fantastic to work with. She is so knowledgeable and also projects the calm confidence that is so necessary when working on a high stakes deliverable with tight deadlines.
Everyone on our team at Absci was impressed. One of the best experiences I've ever had working with a third-party service provider.
Natalie Cleaver
Absci
Matt was incredibly helpful with our implementation and assisted in a lot of setup for our account. There were a few hiccups - for example, our support function wasn't available so it delayed some pretty urgent matters but not sure if this falls on Rippling or AYP. Overall, Matt was easy to work with and helped a lot.
David Melanson
Coravin, Inc.
Amanda was a great asset during the entire implementation process and was readily available whenever we needed to set up a call outside of our regular weekly calls. Anya was also a great help stepping in when needed.
Charmaine Bingcang
EquipSystems
Cat was a great resource for us. She was clearly knowledgeable about the tool and was very helpful in getting us set up.
Cheryl Noga
Colossal Biosciences
Cat helped us implement the Rippling headcount module. She repeatedly took action on pieces that I’m sure did not fall into her roles and responsibilities. For instance, she analyzed an internal Google doc with our headcount requests and helped to figure out how to integrate the info we used into the module. She always had a pleasant customer centric approach and took ownership and found solutions for things that she didn’t have control over.
Curt Familia
Zenni Optical
